Services

The information given in this guide is for the services that St Hill House can provide as a residential care home for children. Every care package will be unique and aspects that might not be in this guide e.g. psychiatric or psychological reports and intensive private counselling sessions can be discussed during placement negotiations between the referrer and St Hill House.

St Hill House works to and actively promotes the 'Every Child Matters' framework and their outcomes.

The Directors and staff of St Hill Establishments Ltd work to the ethos 'Building positive futures'.

General Requirements/Services

• 24 hour supervised care and board.
• All food (including special dietary needs and all School lunches).
• General assessment of needs (full report to be provided after 4 weeks of placement commencing).
• Weekly written progress reports/assessment reports on individual Children for planning and review meetings.
• Individual programmes of work/assistance/preparation for independent living/preparation for a family placement.
• Allocation of a key worker.
• Supervised contact within the Home (if necessary).
• All management and administrative work.
• Appropriate adult work in police stations.
• 24 hour on call Service.
• Full compliance with all requirements in the Framework Contract.

Allowances/Equipment

• Pocket money, birthday and festival presents.
• Toiletries, skin care products and hair care cutting and products.
• Replacement and maintenance of clothing and school uniform.
• School books & educational equipment where required to supplement learning, for example through home tuition.
• Access to a computer within the Home. (This can be a shared computer but it must enable effective studying and be located in a quiet place).
• Religious requirements.

Activities, Sports and Learning

• All Leisure activities and hobbies – (including materials, equipment, clothing & tuition costs).
• Up to 14 days holiday (to include sufficient support, all travel, food and accommodation).

Communication and Travel

• Unlimited UK land line telephone calls to immediate family members (and appropriate others as identified in the IPA).
• Unlimited telephone calls to the Professionals and services such as social worker, children’s rights officer, complaints officer.
• Unrestricted access to ‘Childline’, OFSTED and the Service Purchaser’s complaints officer.
• Other telephone calls within reason.
• All local/in county travel/transport costs including Staff escorts.
• Day school outings and visits.
• Contact visits to family members (and appropriate others as identified in the IPA).
• Staff costs to attend meetings and reviews at the Home or at the Service Purchaser’s premises.
• Court Attendance costs.
• Collect and return absconding Child to placement.
• Interpreting and translation cost.